Privacy Policy
Last Updated: October 8, 2024
1. Introduction
Welcome to Crocker's Transformative Thinking program. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our course or program. These services include resilience coaching, disability advocacy, personal development courses, and books. By accessing our course or program, you agree to this policy.
For more information about our terms and conditions, please visit our Terms of Service.
2. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Identification Information: We collect your name, email address, and phone number when you sign up for our Unleash Your Inner Greatness course, download eBooks, or subscribe to our newsletter. This helps us offer personalized services.
Usage Data: We track interactions with our course or program, such as the pages you visit and the time spent on them, to enhance user experience and optimize the program.
Cookies and Tracking Technologies: We use cookies to remember your preferences, such as language and location settings, analyze program traffic, and personalize content based on your interests. You can manage cookies through your browser settings.
3. Cookies and Tracking
We use cookies and similar tracking technologies for the following purposes:
- Remembering Preferences: To store your preferences like language and location settings.
- Analyzing Traffic: To monitor program performance and enhance your experience.
- Personalizing Content: To deliver tailored content and advertisements based on your interests.
You may disable cookies through your browser settings, but this may affect certain functionalities of the program. We also use third-party services, such as Google Analytics, to analyze user data.
4. How We Use Your Information
We use the information we collect to:
- Provide Services: Use your contact information to deliver newsletters, course materials, and updates about workshops.
- Improve Our Program: Use usage data to optimize our program and ensure that it meets your needs.
- Personalize Your Experience: Based on your interests, we may recommend specific resources like articles, books, or courses on resilience.
5. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
- With Your Consent: For example, if you participate in a collaborative webinar, we may share your details with guest speakers or co-presenters.
- Legal Compliance: We may disclose your information if required by law, such as to respond to a court order or comply with regulatory obligations.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy. For instance, we keep your contact information while you remain subscribed to our newsletter. When data is no longer needed, it is either deleted or anonymized, unless required for legal reasons.
7. Third-Party Processors
We work with trusted third-party service providers, such as email marketing platforms and payment processors, to manage your data on our behalf. These providers follow strict confidentiality agreements and process your data only as instructed by us.
8. Data Security
We take several measures to protect your personal information, including:
- Encryption: We use SSL (Secure Socket Layer) technology to safeguard your data during transactions.
- Secure Servers: Your data is stored on secure servers with restricted access.
- Regular Audits: We conduct regular security audits to prevent unauthorized access or breaches.
While we strive to protect your personal information, no method of transmission over the internet is completely secure.
9. International Data Transfers
If you are accessing our services from outside Canada, your data may be transferred to Canada or other countries where our service providers operate. We ensure that all international data transfers comply with applicable data protection laws.
10. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request that we delete your personal data when it is no longer necessary for the purposes it was collected.
- Withdrawal of Consent: Withdraw your consent at any time to the use of your data.
To exercise any of these rights, please contact us at [email protected].
11. Parental Consent for Minors
We do not knowingly collect personal data from individuals under 16 without parental consent. If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete the information.
12. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us via email at [email protected].
14. Governing Law
This Privacy Policy is governed by the laws of Canada. By using our services, you agree to submit to the non-exclusive jurisdiction of Canadian courts.